Operations & automationThe Lowcountry to Myrtle Beach and beyond

Hospitality & restaurants.Your POS, your books, and your bank should already agree by the time you get home.

On a restaurant margin, the hours lost to paperwork and the errors that slip through aren’t an annoyance — they’re the difference between a good season and a scary winter. The schedule, the invoice pile, the daily numbers, the tax forms: I make them run themselves, so July doesn’t break what January merely bent.

Let’s Talk How I work

The proof, live

See what the work is doing.

When ongoing work calls for it, a private portal can show what ran, what it saved, and the math behind the number. When something breaks—things break—you can see it caught and fixed rather than receiving silence.

The dashboard here is sample data. Yours shows your numbers, counted conservatively, with the arithmetic visible.

Everything’s running normally.Sample data

8.6 hrsreclaimed this month — the math behind it, one click away

~98 hrs · ~$4,300 since we started, counted conservatively

POS → books nightly syncRan 3:00a · deposit matched

Invoice capture → food cost18 invoices read · price creep flagged

Schedule draft from sales patternNext week drafted · 2 gaps flagged

Caught & fixed

Jul 5Caught a vendor price jump on your top item, inside the invoice.

Jun 17Flagged a deposit that didn’t match Tuesday’s close.

In progressSchedule draft from last July’s sales pattern

What eats the week

Sound familiar?

The schedule eats a workday — then two people call out Friday.

Built in a spreadsheet, confirmed by text, rebuilt every time someone drops a shift. In peak season the callout scramble lands mid-rush, and the manager works the group chat instead of the floor.

Common

Invoices pile up in a shoebox until the vendor calls.

Food, beverage, and linen invoices keyed in line by line, or not at all — so food cost is a guess until the accountant says otherwise, weeks later, and the price creep on your top items goes unnoticed.

Common

Yesterday’s sales, re-typed every morning.

The Z-report keyed into the books by hand, then the deposit that’s supposed to match it doesn’t, and someone spends the morning finding out why. Errors born at midnight get found at tax time.

Common

Three tax forms, all due the 20th, every month.

State sales tax, accommodations tax, local hospitality tax — separate forms, separate offices, steep penalties, and the biggest remittances land exactly when you’re busiest.

Common

How it works

What happens after you reach out.

A free conversation. Phone or in person. You tell me what keeps getting in the way. If I am not the right fit, I will say so.
I learn how the work really runs. For a small job, that may be one conversation. For larger work, a paid assessment maps where the time goes, and the document is yours to keep either way.
A written proposal. It names the arrangement (a defined project, a savings share, or an ongoing partnership), the price, the scope, and what “finished” means. Nothing starts until you approve it.
The work begins. I carry or build what we agreed, check it against the real operation, and stay long enough to see the effect.

You do not need to choose an arrangement before we talk. See the three ways to work together, and what each starts at, on the home page.

Let’s talk

What keeps getting in the way?

It may be a small job. It may be a recurring responsibility. It may eventually become a deeper operating partnership. We can start with a conversation and take on only what proves worthwhile.

By phone

843-425-7030

Leave a message and I’ll return your call within a reasonable time — sometimes right away, sometimes a few hours, sometimes the next business day.

By email

hello@ridgelineknows.com

Replies within two business days, usually the same business day.

Based in

Myrtle Beach, SC

Serving the Lowcountry to Myrtle Beach and beyond — and clients across the country.