RidgelineKnows
Operations & automationThe Lowcountry to Myrtle Beach and beyond

Hospitality & restaurants.Your POS, your books, and your bank should already agree by the time you get home.

On a restaurant margin, the hours lost to paperwork and the errors that slip through aren’t an annoyance — they’re the difference between a good season and a scary winter. The schedule, the invoice pile, the daily numbers, the tax forms: I make them run themselves, so July doesn’t break what January merely bent.

Let’s TalkHow I work
The proof, live

You will see what it saves.

Every client gets a private portal: what ran, what it saved, and the math behind the number. You will never wonder what you’re paying for. And when something breaks — things break — you see it caught and fixed, not silence.

The dashboard here is sample data. Yours shows your numbers, counted conservatively, with the arithmetic visible.

Everything’s running normally.Sample data
8.6 hrsreclaimed this month — the math behind it, one click away
~98 hrs · ~$4,300 since we started, counted conservatively
POS → books nightly syncRan 3:00a · deposit matched
Invoice capture → food cost18 invoices read · price creep flagged
Schedule draft from sales patternNext week drafted · 2 gaps flagged
Caught & fixed
Jul 5Caught a vendor price jump on your top item, inside the invoice.
Jun 17Flagged a deposit that didn’t match Tuesday’s close.
In progressSchedule draft from last July’s sales pattern
What eats the week

Sound familiar?

01
The schedule eats a workday — then two people call out Friday.
Built in a spreadsheet, confirmed by text, rebuilt every time someone drops a shift. In peak season the callout scramble lands mid-rush, and the manager works the group chat instead of the floor.
Common
02
Invoices pile up in a shoebox until the vendor calls.
Food, beverage, and linen invoices keyed in line by line, or not at all — so food cost is a guess until the accountant says otherwise, weeks later, and the price creep on your top items goes unnoticed.
Common
03
Yesterday’s sales, re-typed every morning.
The Z-report keyed into the books by hand, then the deposit that’s supposed to match it doesn’t, and someone spends the morning finding out why. Errors born at midnight get found at tax time.
Common
04
Three tax forms, all due the 20th, every month.
State sales tax, accommodations tax, local hospitality tax — separate forms, separate offices, steep penalties, and the biggest remittances land exactly when you’re busiest.
Common
“He gave me my Tuesday mornings back.”
— Nobody yet. This space is reserved for my first hospitality & restaurants clients, and I intend to earn it.
How it works

Four steps. Clear terms.

  1. A free conversation. Phone or in person. If I’m not the right fit, I’ll say so and point you to someone better suited.
  2. A paid assessment. I map how your operation actually runs and write down exactly where the time goes. The document is yours to keep either way.
  3. A fixed-price proposal. Defined scope, one price, no hourly meter running.
  4. The build, and after. Built once, to fit your operation exactly. Monitored after hand-off, with a monthly plain-language report of what ran and what it saved. Automations nobody watches break silently; mine don’t.

The longer version, and the work behind it, is on the home page.

Let’s talk

A first conversation,
at no charge.

If something on this page sounded familiar, the next step is a conversation. Write a few sentences about what is going on. I’ll read it before we talk.

By phone
843-425-7030
Leave a message and I’ll return your call within a reasonable time — sometimes right away, sometimes a few hours, sometimes the next business day.
By email
hello@ridgelineknows.com
Replies within two business days.
Based in
Myrtle Beach, SC
Serving the Lowcountry to Myrtle Beach and beyond — and clients across the country.
Replies within two business days. Nothing here goes into a CRM or a mailing list.